Choosing a server
Tell us what you want to run, where your users are and the resources you have in mind.
Ask a sales question
Let’s talk servers
Contact & support
Questions about plans, billing or your service? Contact our team through the secure client portal.
Sales questionsAccount & billingTechnical assistance
How can we help?
Find the right place to start.
An existing service
Sign in to your account for service-related support. Include your service ID and what you have already checked.
Open your client areaAccounts & billing
Review your services, account details and available billing actions inside the client portal.
Go to your accountHelp us help youA little detail makes
A little detail makes
a big difference.
Give the team enough context to investigate or recommend a suitable configuration.
- For a new serverShare your software, expected usage, preferred region, budget and any license requirements.
- For a technical issueInclude your service ID, when the issue started, exact error messages and relevant redacted logs.
- Keep sensitive information privateNever share a password, private SSH key, payment-card details or an access token in a normal support message.
A little guidance goes a long way.
Tell us what you’re working on. We’ll help you choose your next step.